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Under the banner “creating value in Canadian health care,” health professionals and academics came together at the Rotman School of Management to discuss a little-known and brand-new innovation in health care called the Integrated Client Care Project (ICCP) as part of a “Breakfast with the Chiefs” event facilitated by Longwoods.
Brian Golden, featured speaker, chaired professor at the Rotman School of Management and executive director of the Collaborative for Health Sector Strategy, outlined the ICCP’s vision and current application in wound care.
Saint Elizabeth Health Care President and CEO Shirlee Sharkey presented the field perspective, sharing her experiences launching the ICCP in two regions of Ontario.
The ICCP, a home care initiative that is piloting a new way to organize care around patients and clients, is supported by a partnership between the Ontario Ministry of Health and Long-Term Care, the Ontario Association of Community Care Access Centres and the Collaborative for Health Sector Strategy.
“Everyone in the system is ready for this change,” said Sharkey. “The Community Care Access Centres are absolutely ready, having taken on a number of innovations; the providers are certainly ready; and, most importantly, clients and their families are ready for more customization, empowerment and participation in their decision-making.”
While citing compelling evidence collected to date, Golden asked the audience to consider how the ICCP care model would impact other areas of health care.
"From Saint Elizabeth Health Care’s experience, we can tell you that the process isn’t linear,” Sharkey explained. “We all have to be courageous going backwards at times, re-evaluating actions and processes, making new measurements, putting changes in place — this is what is needed to realize real transformative change."
Watch the video webcast and the Q&A session now.
